Healthcare · 2026
A patient portal that cut no-shows by 37%
Online booking, automated WhatsApp reminders and a secure records portal for a multi-city clinic chain.
−37%
Fewer no-shows
Nimbus Health
- Fewer no-shows
- −37%
- Online bookings
- 68%
- Staff hours saved / wk
- 42
The challenge
Appointments were booked by phone, reminders were manual, and 1 in 4 patients missed their slot. Front-desk staff spent hours a day on calls.
The system we built
We designed a mobile-first booking flow, built a secure patient portal on Next.js + Supabase with row-level security, and automated WhatsApp/SMS reminders and follow-ups through n8n.